FAQ

Frequently Asked Questions

 

When should I order my invitations?
Etiquette dictates ordering of invitations should begin 4-6 months before the wedding date. My least stressed brides have met and placed their deposits, selected the invitation, font, paper and ink 6-9 months before the wedding. I receive the finalized details during subsequent contact either via email, phone or in person and the order approved for print at the normal 4-6 month time frame. This allows ample time to process your order (especially if a significant amount of assembly is required) and deliver your stationery in order for you to address, stuff, stamp and seal your invitations stress-free.

During peak wedding season, turnaround time for custom invitations can be upwards of two months or more so please plan accordingly.

What is the turnaround time for an electronic proof?
Final proofs of invitations take approximately 3-5 business days to complete, except during peak wedding season. During peak wedding season, proofs may take 7-10 business days. Additional proofs or alterations to proofs take 2-3 business days. This timeline is only binding if a retainer has been paid. Samples requested without a deposit may be produced, at the sole discretion and timeline of Simply Beautiful Stationery

How many invitations should I order?
If you are ordering invitation from a catalog, those are normally ordered in increments of 25. The best way to arrive at a number is to make a list/spreadsheet and count the actual addresses and round up to the nearest 25. A rough estimate is to divide the number of guests in half and add 25. Remember if you are at 121, its best to order 150 because if you need to reorder another 25 it is considered a new order and is very costly. For custom invitations, I do not have an increment requirement but, it is best to follow the same method to determine the number of households you need to send invitations to then add 10-15 to that number. In most cases on custom orders, the minimum order quantity is 25.

When should invitations be sent out?

Wedding invitations should be sent out 6-8 weeks before the wedding. I normally recommend 8 weeks to my brides as social calendars are much busier and especially for any weddings over a holiday or a destination wedding.

PLEASE take a fully assembled invitation (with all insert cards) to the post office and have it weighed before buying your stamps. This will ensure that you have enough postage on the invitation. This will avoid postal delays and returned invitations.

What is hand canceling?
Hand canceling means your invitations will be processed by hand and should bypass the automated processing machines, avoiding damage. Wedding invitations are often thick, oddly shaped or oddly sized as a result of their enclosures or accessories, and run the risk of getting caught or damaged in these machines. You can also minimize the amount of automated printing and stamping the post office adds to your mailings (bar codes, for example), by requesting your invitations be hand canceled at a local Post Office.

Typically, “Save the Dates” are sent out 4-6 months in advance. They can be sent out as early as 8 months in advance for destination weddings or for weddings that will occur during high-travel times like a holiday weekend or summer in a beach town. This gives wedding guests plenty of time to book their travel, save a bit of cash and request the necessary time off from work. It is not recommended to send them out more than a year in advance. Make sure every person who gets a save the date card also gets a wedding invitation.

What are your payment terms?
Payments for catalog orders are due in full at the time the order is placed. For custom invitation orders, a non-refundable renottainer fee of 50% of your balance is due at the time  your order is placed, the remaining balance is due upon delivery of goods. Orders designated as “rush” orders require full payment at the time of booking. We reserve the right to refuse completion or delivery of work until past due balances are paid. Price quotes are only valid for 4 months from the date on the quote.

What if I want to cancel my order?
Due to the customized nature of our work, Simply Beautiful Stationery does not accept returns or offer refunds on our stationery items. Print colors may vary from electronic proof due to monitor resolution variances. Please note that colors can also vary slightly between different print runs; we recommend ordering all of your customized pieces together (invitations, menu cards, thank you cards, etc.) whenever possible to assist in preventing any color variations. We do not offer free reprints due to color discrepancies. We recommend ordering a sample set to see the closest representation of what your chosen ink color will look like printed.

Who owns the designs created for my stationery?
The rights to all design work remain with Simply Beautiful Stationery, LLC. Unless a purchase of “All Rights” is negotiated with Simply Beautiful Stationery you may not use or reproduce the design or the images therein for a purpose other than the one(s) originally stipulated. If you wish to use the design we have created and/or the images within it for another purpose or project, you must contact us to arrange the transfer of rights and any additional fees before proceeding. We reserve the right to photography and/or distribute or publish, for our company’s promotional and marketing needs any work we create for you.

What if there is an error on my invitations?
It is the client’s responsibility to check all proofs carefully for accuracy in all respects, ranging from spelling and punctuation to technical illustrations and descriptions (maps, drawing, addresses, etc.). Simply Beautiful Stationery is not liable for errors or omissions. If errors are found after the final approval to print is given, the cost of a reprint is the client’s responsibility. Your electronic consent/approval or that of your authorized representative is required prior to release for printing. 

How many revisions am I allowed to make to my custom design?
The client will be given no more than (3) three original design concepts for an invitation, then up to (3) three revisions of the choosen design. Any additional revisions will cost an additional $10 per revision. concept revisions, extensive alterations, or a switch in design objectives will result in a delayed completion date. If the decision is made to cancel the order before it is fulfilled, Simply Beautiful Stationery will retain the non-refundable 50% retainer fee. If the decision is made to cancel the order after final approval is made, Simply Beautiful Stationery reserves the right to keep the full payment amount. Work will begin upon client’s approval of the estimate through payment of the 50% retainer. Approval (electronic or hand written) will constitute an agreement between the client and Simply Beautiful Stationery